City of Regina

A service connection is a water pipe that connects the water main on your street/alley to the piping inside of your home. A lead service connection is one made out of lead material. Typically, lead in treated drinking water comes from contact with service connections containing lead or lead in the household plumbing systems, such as lead solder or brass plumbing fixtures.

The City's Lead Service Connection Management Program is for residents who have a lead service connection or have higher lead levels than Health Canada's maximum acceptable concentration. Lead is harmful if inhaled or swallowed and can be found in air, soil, dust, food and water. It is important to reduce exposure to lead as much as possible because health effects of lead may occur even at low concentrations. Health Canada has more information on the health risks of lead in drinking water.

Prior to 1960, lead was a common plumbing material in municipalities across the country. Each year, the City mails out letters to properties with known City-owned Lead Service Connections (LSC) along with information to reduce lead in their drinking water. Ninety-five per cent of City-owned water service connections today are lead-free.

View the map to see where known City-owned lead service connections exist. Type in an address to see the percentage of City-owned lead service connections in that specific neighbourhood. The search tool does not indicate whether the exact address searched has a lead service connection. Please contact Service Regina at 306-777-7000 directly for this information.

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Search addresses with known City-owned lead service connections.

If the address does not appear when searched, there are no records of a City-owned lead water service connection at this address. If the address is in an area with known lead water service connections, there could be a private side lead water service connection. Learn how to identify if you have a private side lead water service connection.

It's easy to find out what material your private service connection is made from following four easy steps.

Video Transcript

Audio

Visuals

Faint Music

Identifying Lead Service Connections animates onto the screen

To identify if you have a lead water service connection,

Closeup of water meter in basement.

you need to find your water meter. It's likely in your basement.

Wide shot of water meter.

Confirm that the dial says "cubic meters" on it.

Extreme close up of water meter. Blue line animates in to form circle around M3

To determine that you have a lead pipe.

First thing to check is if the pipe is plastic...

Pan to person holding blue piece of plastic pipe in front of them.

Word "Plastic" animates on to screen

If it's not plastic, you need a magnet, key or coin

Shot of hand holding magnet, then a key and then a coin.

Words "Magnet, Key and Coin" animate one by one on to screen.

Use a key or coin to scratch the pipe close to where it enters the house.

Closeup of metal pipe.

Hand moving key towards pipe and begins to scratch pipe with the key.

If it's hard to scratch, and if the colour underneath is orange, the pipe is not lead.

Close up of hand scratching pipe with the key, then moves out of the way.

Words "Not Lead" animate onto screen

If it's easy to scratch, and the colour underneath is silver or grey, it might be lead.

Change to an extreme closeup of different scratch test with hand scratching pipe with key.

Words "might be lead" animate onto screen

Next, take the magnet and stick it to the pipe.

Close up of hand placing magnet on the pipe.

If it sticks, the pipe isn't lead.

Magnet sticks to pipe hand leaves magnet on pipe

If it doesn't stick, chances are you probably have a lead pipe.

Hand tries to place magnet on pipe, but it doesn't stick.

Words "Probably Lead’ animate onto screen

If the pipe is lead, take a picture of it.

Person holding a phone takes photo of pipe.

Then call service Regina.

Closeup of dialing 306-777-7000

One of our representatives will tell you how to submit the photo to receive a free water filter.

Medium shot of Service Regina employee talking on headset.

306-777-7000 animates onto the screen

For more information about identifying lead service connections, visit Regina.ca/leadservice

Words "For more information about identifying lead service connections, visit Regina.ca/leadservice" animate onto the screen.

Music

City of Regina Logo appears on screen

Step 1: Locate Your Water Meter

Step 2: Find the water pipe where it enters your home

What's the pipe made of?

Step 3: Use a key or coin to scratch the pipe close to where it enters your home through the wall or floor

What colour is the pipe underneath?

Step 4: Hold a magnet to your service connection

Does the magnet stick to the pipe?

The only effective means to measure lead levels in a home is testing at the tap. The City of Regina has two testing programs to test tap water in your home - the Random Testing Study Program and the In-Home Point of Use Testing.

Random Testing is conducted to assess lead levels in homes built before 1960 and properties found in areas that are known to have lead water service connections.

Water Testing Request Form

City staff will test and collect water samples from the house for analysis. They will also determine the internal plumbing material inside the house, where the water service line enters the house and what, if any, water treatments are in the home.

Testing takes about an hour. The bulk of the time is due to a 30-minute stagnation period where no water can run in the house. All program participants will be provided with results for their home. Contact us if you are interested in participating.

In-Home Point of Use Testing allows individual residents to have their water tested for lead. Since you cannot see, taste, or smell lead dissolved in water, testing is the only sure way of telling whether there is lead in your drinking water.

All building owners within Regina city limits are eligible to participate in free lead testing where:

Results are sent from the laboratory directly to the individual homeowner. We also receive the results along with the invoice. The results are not be posted or shared and will only be reported in an aggregated manner that prevents the individual properties that participated from being identified.

To receive testing forms and bottles, first contact us to determine if you are eligible and provide the appropriate documents.

Eligible participants will receive a laboratory requisition form by mail. Complete the form and take the form to the Roy Romanow Provincial Laboratory (RRPL) to obtain a sample kit. Use the kit to conduct the sampling procedures and complete the sampling form. Return water sample, sample form and laboratory requisition to the SDCL.

If our records indicate your building is served by a known lead service connection, water testing has been done through a Lead Testing Program and indicated levels above current Health Canada Guidelines, or the City has confirmed your building has a private lead service line, you are eligible to receive a free water filter annually through our Lead Removal Filter Program. There are two options available to eligible residents - a free filtered water pitcher or a water filter rebate.

Request a filtered water pitcher and a one-year supply of filters from the City and have them delivered right to your door.

Water Filter Request Application

The City is not responsible for the installation and maintenance of the unit or the installation of replacement filters.

Purchase your own tap-mounted unit, under-the-counter unit, fridge water-dispenser unit or filtered water pitcher and receive an annual rebate of up to $100 on your Utility bill.

Water Filter Rebate Application

The filter must be certified to National Sanitation Foundation's Standard 53 (58 for reverse osmosis systems) for lead removal to qualify. There are several kinds of filters available to purchase including:

Most home stores and super centres have some type of filter system available that conforms to the standard for lead reduction. The price of filters vary based on type and features. The simplest and smallest pitcher-type system may cost anywhere from $20 to $100, while a complicated and extensive below counter system may cost in the range of $1,000.You can apply for the filter rebate, which is applied as a credit to your utility bill, by filling out and supplying the application form.

The City is working to remove all lead service connections by 2036 to eliminate one key source of lead in drinking water. Replacements will be coordinated with corporate construction projects. Replacing only the City-owned portion does not solve drinking water concerns if lead plumbing materials also exist on the private side. Starting in 2022, privately-owned lead service connections will be replaced when the adjoining City-owned connection is replaced. Residents will be notified of replacement details before any construction work begins and be provided with interest-free payment options for replacement.

Replacing the entire lead service connection will remove one key source of lead in your drinking water. Residents who have had the private side of their service connection replaced are eligible for free City side replacement. Property owners may request we replace the City-owned lead service connection, but the private side must be changed first. Locations where the private side is not lead will be prioritized for completion to remove the service connection source of lead and effectively reduce lead in the tap water.

City-Owned Lead Connection Replacement Application

Privately-Owned Lead Service Connection Replacement Financial Payment Options

The City is offering property owners deferred payment options, recognizing that residents may not have planned for the cost of replacing the private side of a lead service connection. The following payment options are available to property owners:

Five-year Equalized Payment Plan (Interest Free)

Ten-year Equalized Payment Plan (Interest Free)

If you are unable to replace the lead water service connection at this time, you may wish to purchase a filter certified to NSF/ANSI-53 (NSF/ANI 58 for reverse osmosis systems) for lead removal.Even after both sides of the lead service connection have been replaced, small particles of lead can remain in your home's internal plumbing. Frequent flushing of your home's internal plumbing can speed up the removal of these particles. This flushing process includes:

View the Lead Service Connection Management Program's Qualified Vendor Roster and contact information.

In 2021, City Council approved the amendment to the Water Bylaw for mandatory replacement of privately-owned lead service connections when City-owned lead service connections are replaced. If financing is going to be utilized, an applicant must choose one of the following approved contractors for Lead Service Connection services and obtain a minimum of three (3) quotes from the list below.Note: